How much does Uber Eats charge restaurants?
Uber Eats takes a percentage of each order placed through the app. The percentage depends on who gets the food to the customer.
| How the order reaches the customer | Uber's fee |
|---|---|
| Uber delivers it | 30% of the order |
| You deliver it with your own staff | 16% of the order |
| The customer picks it up | 8% of the order |
These are the rates Uber publishes on its pricing page. Your own agreement is what counts, so check your plan and statements in Uber Eats Manager.
The Uber Eats activation fee
New restaurants pay a one off activation fee when they join. Uber's pricing page says it's taken from your payments in weekly instalments, so you don't pay it up front. The amounts are below.
One off fees
- Activation fee: A$700 (excl. GST) for a new location, A$350 for each extra location. It's taken from your payouts in weekly instalments.
- Tablet damage fee: A$200 (excl. GST) if the Uber device is damaged beyond normal wear, lost or not returned.
Why some blogs say 6%
Uber also offers Webshop, an ordering site for your own customers. Its rates are lower: 25% with Uber delivery, 6% with self delivery and 6% for pickup. Those are not the rates for orders through the Uber Eats app.
How to work out what you keep
Take one of your best sellers and do this sum. Example only, with made up numbers: a dish sells for $20 on the app and Uber delivers it.
- Uber's fee: 30% of $20 is $6.
- Your food and packaging cost, say $8.
- What's left: $20 minus $6 minus $8 is $6, before rent, wages and GST.
Do this for your top ten dishes. If a dish leaves you too little, change its price, its portion or take it off delivery. Our guide on how to price your menu on Uber Eats walks through it.
Make each order count
Because the fee is a percentage, every order costs you the same share. What you can change is how many people choose you and how much they add to their cart. Clear photos, names people understand and best sellers first help with both. See our guide to getting more orders.
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